Branch Operations Leader — Elevate Customer Experience

JPMorganChase; Mercer Island (WA); On-site; USD 110,000 - 120,000; Full time

Benefits offered by this job

Comprehensive health care coverage

Retirement savings plan

Tuition reimbursement

Job summary

A leading financial services firm is seeking a Branch Operations Lead in Mercer Island, WA to manage operations and enhance client relationships. The role requires 1+ years of retail banking experience and a high school diploma. You'll collaborate closely with the Branch Manager to ensure compliance and provide excellent customer service. Competitive salary ranges from $110,000 to $120,000 per year with comprehensive benefits.

Qualifications

• 1+ years of retail banking experience.
• Ability to work branch hours including weekends and evenings.

Responsibilities

• Manage cash devices and resolve client issues.
• Lead branch operations and ensure compliance.
• Build lasting relationships with clients.

Skills

Leadership skills

Organizational skills

Detail-oriented

Customer engagement

Education

High school degree or GED

Job description

A leading financial services firm is seeking a Branch Operations Lead in Mercer Island, WA to manage operations and enhance client relationships. The role requires 1+ years of retail banking experience and a high school diploma. You'll collaborate closely with the Branch Manager to ensure compliance and provide excellent customer service. Competitive salary ranges from $110,000 to $120,000 per year with comprehensive benefits.