Branch Operations Lead: Elevate Client Experience

JPMorganChase; San Antonio (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Comprehensive health care coverage

Retirement savings plan

Tuition reimbursement

Mental health support

Job summary

A leading financial services firm in San Antonio is seeking a Branch Operations Lead to oversee branch functions while ensuring excellent customer service. Responsibilities include client engagement, managing branch operations, and assisting the team with client transactions. Candidates should have at least 1 year of retail banking experience and be detail-oriented. A high school diploma or equivalent is required, with a preference for a college degree.

Qualifications

• 1+ years of retail banking experience.
• Ability to handle multiple tasks effectively.
• Committed to educating the team and clients.

Responsibilities

• Collaborate with the Branch Manager to enhance client experience.
• Assist clients with transactions and manage lobby flow.
• Lead operations including managing cash devices.

Skills

Leadership skills

Retail banking experience

Detail orientation

Communication skills

Organizational skills

Education

High school degree or GED

College degree or military equivalent

Job description

A leading financial services firm in San Antonio is seeking a Branch Operations Lead to oversee branch functions while ensuring excellent customer service. Responsibilities include client engagement, managing branch operations, and assisting the team with client transactions. Candidates should have at least 1 year of retail banking experience and be detail-oriented. A high school diploma or equivalent is required, with a preference for a college degree.