Branch Operations Lead: Exceptional Client Experience

JPMorganChase; Albuquerque (NM); On-site; USD 62,050 - 73,000; Full time

Benefits offered by this job

Comprehensive health care coverage

Retirement savings plan

Tuition reimbursement

Mental health support

Job summary

A leading financial services firm is seeking a Branch Operations Lead in Albuquerque to enhance client experiences and lead branch operations. Responsibilities include collaborating with management to ensure smooth functioning and managing client interactions. The ideal candidate has 1+ years in retail banking, a high school diploma, and excellent leadership skills. Competitive salary ranges from $62,050 to $73,000, with additional benefits including health coverage and retirement plans.

Qualifications

• 1+ years of retail banking experience required.
• Ability to work branch hours including weekends and evenings.

Responsibilities

• Collaborate with the Branch Manager to enhance client experience.
• Manage branch lobby flow and assist clients efficiently.
• Lead branch operations, ensuring adherence to policies.

Skills

Leadership skills

Operational proficiency

Detail-oriented

Strong communication

Client engagement

Education

High school degree, GED, or foreign equivalent

Job description

A leading financial services firm is seeking a Branch Operations Lead in Albuquerque to enhance client experiences and lead branch operations. Responsibilities include collaborating with management to ensure smooth functioning and managing client interactions. The ideal candidate has 1+ years in retail banking, a high school diploma, and excellent leadership skills. Competitive salary ranges from $62,050 to $73,000, with additional benefits including health coverage and retirement plans.