Branch Operations Lead | Coach Dispatch & Service Teams

Fox Pest; Logan, Northern (UT, KY); Hybrid; USD 50,000 - 55,000; Full time

Benefits offered by this job

Health Insurance

401k

PTO after 30 days

Paid holidays

Paid Sick leave

Job summary

Fox Pest Control is seeking a Branch Operations Manager in Utah to lead and train a team across multiple dispatch and service operations, ensuring consistent, high-quality pest control service.

This full-time role offers a base salary of $50,000 to $55,000 per year, with eligibility for quarterly and annual bonuses, comprehensive health benefits, a 401(k) plan, and PTO after 30 days in a family‑oriented culture that values growth and teamwork.

Qualifications

• High School degree or equivalent (required).
• College degree preferred but not required.
• At least two to five years of customer service experience.
• Proficiency with CRM software.
• Leadership attributes including empathy, active listening skills, and integrity.
• Can efficiently manage several tasks and responsibilities.
• Proficiency with computers and various software including Microsoft Office.
• Willing and able to promote a positive and uplifting company culture.

Responsibilities

• Supporting one or more of our 30+ regional branches.
• Manage 3-5 dispatchers.
• Coordinate the schedules, services, and operations of our Pest Service Technicians.
• Professionally interact with customers; both internal and external.
• Problem-solving and conflict resolution when dealing with our customers.
• Assist in the scheduling, billing, data entry, phone work, and various other duties as assigned.

Skills

Leadership

Customer service

Active listening

Integrity

Empathy

Education

High school diploma or equivalent

Bachelor's degree (preferred)

Tools

CRM software

Microsoft Office

Job description

Fox Pest Control is seeking a Branch Operations Manager in Utah to lead and train a team across multiple dispatch and service operations, ensuring consistent, high-quality pest control service.

This full-time role offers a base salary of $50,000 to $55,000 per year, with eligibility for quarterly and annual bonuses, comprehensive health benefits, a 401(k) plan, and PTO after 30 days in a family‑oriented culture that values growth and teamwork.