Branch Operations Lead

The Bank of Commerce; Burley (ID); On-site; USD 38,000 - 52,000; Full time

Job summary

The Bank of Commerce in Burley, Idaho seeks a Branch Supervisor to assist the Branch Manager in overseeing the Teller Line, New Accounts, and customer service. You will back up Tellers, help with balancing, and manage wires and cashier’s checks as needed.

This role emphasizes strong customer service, accurate cash handling, and compliance with bank policies while opening and closing the branch and supporting a positive team environment.

Qualifications

• High school diploma or GED required; 1–3 years related experience preferred.
• Ability to read and understand simple instructions and memos.
• Ability to write simple correspondence and present information clearly.

Responsibilities

• Assist Branch Manager in supervising Teller Line and New Accounts.
• Provide customer service and back up Tellers as needed.
• Help with Teller balancing and handling wires/cashier’s checks.
• Open and close the branch and ensure daily operational tasks are completed.
• Maintain compliance with bank policies and procedures.

Skills

Customer service

Interpersonal skills

Oral communication

Ethics

Organizational skills

Attendance/punctuality

Dependability

Teamwork

Education

High school diploma or GED

Tools

Internet software

Spreadsheet software

Word processing software

Job description

The Bank of Commerce in Burley, Idaho seeks a Branch Supervisor to assist the Branch Manager in overseeing the Teller Line, New Accounts, and customer service. You will back up Tellers, help with balancing, and manage wires and cashier’s checks as needed.

This role emphasizes strong customer service, accurate cash handling, and compliance with bank policies while opening and closing the branch and supporting a positive team environment.