Branch Support Specialist — Banking Operations

WaFd Bank; Boise (ID); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) plan

Bonus programs

Tuition Reimbursement

Life and AD&D insurance

Job summary

WaFd Bank is seeking a Branch Support Analyst in Boise, ID to provide high-quality support to branches, the Client Care Center, and Deposit Operations. You will act as a help desk for inquiries, process account openings, and ensure compliance with banking policies. The role emphasizes kindness in service.

Ideal candidates have a HS diploma, 1–2 years banking experience, and strong communication skills. This is a full-time on-site position with competitive hourly pay and benefits.

Qualifications

• Must have a high school diploma or equivalent.
• Familiarity with current banking regulations preferred.
• Strong written and verbal communication skills required.

Responsibilities

• Provide help desk support to branches and internal departments.
• Process account openings and maintenance per bank policy.
• Respond to inquiries via phone and email in a courteous and timely manner.

Skills

Communication

Analytical skills

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

WaFd Bank is seeking a Branch Support Analyst in Boise, ID to provide high-quality support to branches, the Client Care Center, and Deposit Operations. You will act as a help desk for inquiries, process account openings, and ensure compliance with banking policies. The role emphasizes kindness in service.

Ideal candidates have a HS diploma, 1–2 years banking experience, and strong communication skills. This is a full-time on-site position with competitive hourly pay and benefits.