Branch Operations Lead

Southside-Bank; Arlington (TX); On-site; USD 24,000 - 35,000; Full time

Job summary

Southside Bank in Arlington, TX is seeking an Assistant Branch Manager to oversee the Arlington Park Row branch. You will manage day-to-day operations, supervise staff, and drive exceptional customer service while promoting bank products and loans.

You will ensure policy compliance and foster strong customer relationships through proactive service and teamwork. Strong communication, banking experience, and a focus on sales goals are essential.

Qualifications

• Excellent customer service skills with the ability to upsell and cross-sell bank products.
• Strong communication and interpersonal skills for building customer relationships.
• Demonstrated ability to meet and exceed sales and operational goals.

Responsibilities

• Manage and direct Arlington Park Row branch operations to ensure smooth daily activity and policy adherence.
• Supervise and schedule branch staff to deliver consistent service and meet targets.
• Lead by example in customer service, develop lasting customer relationships, and identify opportunities for loan and product growth.
• Maintain security and accuracy of transactions and comply with applicable laws and bank policies.

Skills

Customer Service

Sales

Education

Associate’s degree or equivalent

Job description

Southside Bank in Arlington, TX is seeking an Assistant Branch Manager to oversee the Arlington Park Row branch. You will manage day-to-day operations, supervise staff, and drive exceptional customer service while promoting bank products and loans.

You will ensure policy compliance and foster strong customer relationships through proactive service and teamwork. Strong communication, banking experience, and a focus on sales goals are essential.