Branch Operations & Growth Leader

Heritage Pool Supply Group, Inc.; Rogers (MN); Hybrid; USD 54,200 - 70,400; Full time

Job summary

Heritage Pool Supply Group, Inc. in Rogers, MN seeks an Assistant Branch Manager to support the Branch Manager in achieving excellence in operations, financial performance, and customer satisfaction.

The role emphasizes strategic planning, team leadership, and relationship management across warehouse, drivers, and inside sales. You will monitor metrics, drive initiatives to boost productivity, and develop staff through training and feedback while ensuring safety and compliance in a hybrid

Qualifications

• Minimum of 1–2 years in warehouse, distribution, or supervisory/assistant management.
• Experience in Landscape/Pool & Aquatics distribution preferred.
• Strong organizational, communication, and interpersonal skills.
• Proficiency in Microsoft Office Suite; ERP or warehouse management systems preferred.
• Valid driver’s license and clean driving record.
• Ability to pass criminal background and pre-employment drug screening.

Responsibilities

• Operational Leadership: Support the Branch Manager in implementing company standards, optimizing warehouse and branch operations, and driving initiatives that enhance productivity and efficiency.
• Financial Performance: Assist in achieving branch revenue and profitability targets by monitoring financial metrics, executing sales strategies, and identifying opportunities for sales growth.
• Team Development: Lead, mentor, and develop branch staff, including warehouse personnel, drivers, and inside sales teams. Provide training, performance feedback, and foster a collaborative, high‑performing workplace.
• Customer Relations: Build and maintain strong relationships, proactively addressing inquiries and resolving issues to ensure high levels of customer satisfaction and retention.
• Strategic Planning: Collaborate with the Branch Manager to develop and execute strategic plans, leveraging market and operational insights to drive branch growth and operational excellence.
• Reporting and Analysis: Generate and review branch performance reports, including financial results, staffing forecasting and efficiency, inventory levels, and customer satisfaction metrics, providing actionable insights for decision‑making.
• Operational Compliance and Safety: Ensure adherence to company policies, safety standards, and operational procedures. Maintain a safe, organized, and efficient warehouse and branch environment.

Skills

Team management

Organizational skills

Communication

Interpersonal skills

Microsoft Office

ERP/WMS

Driver’s license

Background check

Education

High school diploma

Associate or Bachelor's degree

Tools

ERP/WMS

Job description

Heritage Pool Supply Group, Inc. in Rogers, MN seeks an Assistant Branch Manager to support the Branch Manager in achieving excellence in operations, financial performance, and customer satisfaction.

The role emphasizes strategic planning, team leadership, and relationship management across warehouse, drivers, and inside sales. You will monitor metrics, drive initiatives to boost productivity, and develop staff through training and feedback while ensuring safety and compliance in a hybrid