Branch Operations Coordinator – Home Health Admin

CenterWell Home Health; King (NC); On-site; USD 39,000 - 49,000; Full time

Job summary

CenterWell Home Health in North Carolina is seeking a Branch Coordinator to provide clerical support for branch medical records and billing, and to coordinate telephone and personnel communication systems. Responsibilities include managing supplies, mail, and accounts payable, with additional duties as census dictates.

The role requires organizational, detail-oriented individuals with strong communication skills, experience in healthcare settings, and the ability to handle confidential

Qualifications

• Must understand the issues related to the delivery of home health and hospice services.
• Must possess knowledge of Medicare guidelines governing home health and hospice agencies.
• Must have exceptional customer service skills and be able to communicate well with referral sources, patients, family members, and agency employees.
• Must be organized, detail-oriented, and possess effective communication skills both orally and in writing.
• The ability to communicate with a diversity of individuals is required.

Responsibilities

• Prepare patient assessment packets, including admission, recertification, and post hospital packets.
• Process signed and unsigned orders and 485s.
• Follow up on the Order Tracking Report weekly and according to Order procedure.
• Date stamp all received documents, except SOC paperwork and paper visit notes, to be scanned into the client chart.
• Fax the discharge / transfer summary / episode detail summary and Case Conference / 60 Day summary to the physician as task appears on the action screen.

Skills

Customer service

Communication skills

Problem solving

Organization

Detail-oriented

Diversity communication

Education

High school diploma or equivalent

Job description

CenterWell Home Health in North Carolina is seeking a Branch Coordinator to provide clerical support for branch medical records and billing, and to coordinate telephone and personnel communication systems. Responsibilities include managing supplies, mail, and accounts payable, with additional duties as census dictates.

The role requires organizational, detail-oriented individuals with strong communication skills, experience in healthcare settings, and the ability to handle confidential