Home Health Operations Coordinator

Humana, Inc.; Virginia; On-site; USD 39,000 - 49,000; Full time

Benefits offered by this job

Medical benefits

401(k) retirement savings

Paid time off

Disability insurance

Job summary

Humana, Inc. CenterWell Home Health in Virginia seeks a Branch Coordinator to provide clerical support for the branch medical records and billing department.

You will handle daily office communications, manage supplies and accounts payable, and ensure timely claim processing. Responsibilities include preparing patient packets, scanning documents, coordinating with physicians, and maintaining compliance with HIPAA and company policies.

Qualifications

• Must have a high school diploma or equivalent, typing, clerical skills, and be competent with computers.
• Minimum two years’ experience in the health care industry and one year in home health.
• Knowledge of Medicare guidelines governing home health and hospice agencies.

Responsibilities

• Prepare patient assessment packets, including admission, recertification, and post hospital packets.
• Manage incoming calls, mail, supplies, and accounts payable; coordinate with billing and admin teams.
• Adhere to HIPAA/privacy program and employee guidelines; maintain professional communication.
• Scan and stamp documents within 24 hours; fax and share summaries to physicians as required.
• Support End of Period claim workflow and ensure billing requirements are met for timely releases.

Skills

Problem solving

Medicare guidelines

Customer service

Communication

Organization

Diversity communication

Education

High school diploma or equivalent

Job description

Humana, Inc. CenterWell Home Health in Virginia seeks a Branch Coordinator to provide clerical support for the branch medical records and billing department.

You will handle daily office communications, manage supplies and accounts payable, and ensure timely claim processing. Responsibilities include preparing patient packets, scanning documents, coordinating with physicians, and maintaining compliance with HIPAA and company policies.