Branch Operations & Admin Specialist

Brogan Landscaping, Inc; Chester (Delaware County); On-site; USD 34,000 - 41,000; Full time

Job summary

Brogan Landscaping, Inc. is hiring a Branch Administrator for our West Chester, PA office. The role focuses on clerical support, inventory management, ordering materials, coordinating events, and delivering high-quality customer service. A positive attitude and teamwork are essential.

The ideal candidate has at least 1 year of administrative experience, strong Microsoft Office skills, ability to type 60+ WPM, and the discretion to handle confidential information; drug test may be required.

Qualifications

• Strong written and oral communication skills.
• Self-motivated and proactive.
• Team player with a cooperative mindset.
• Organized with attention to detail.
• Excellent interpersonal skills.

Responsibilities

• Perform general clerical duties and office support, including data entry, scanning, emailing, photocopying, faxing, mail distribution, and filing.
• Assist Branch Manager and Operations Managers to support the smooth operation of the branch. Create purchase orders, receive inventory, and assist in ordering materials.
• Maintain office supplies inventory by checking stock, anticipating needed supplies, placing and expediting orders for supplies, and verifying receipt of supplies.
• Coordinate events, meetings, and conferences with cross-functional departments; prepare agendas and set up meeting facilities as needed.
• Communicate with employees in support of our core value of employee centric. Answer questions, provide direction to internal resources, and support the needs of branch personnel.
• Help ensure a positive customer experience by tracking and performing follow-up calls for all internal and external generated issues and service requests.
• Welcome visitors by greeting them, making sure they are comfortable, and directing them to the appropriate party.
• Answer incoming calls and provide responsive and courteous service to callers by providing information or routing them to the appropriate party as needed.
• Maintain uniform and PPE inventory. Distribute to employees with appropriate tracking and documentation.
• Collect, sort, and correctly distribute incoming mail and packages.
• Assist in the preparation and delivery of mailings as needed.
• Maintain a tidy and comfortable office space by picking up waste, watering plants, tidying the kitchen area, refreshing magazines, etc.
• Partner with IT helpdesk and assist in the troubleshooting of basic office technology issues.
• Assist walk-in job applicants by informing them how to apply on the employment website.
• Assist the Human Resources staff as needed.
• Maintain training records and follow-up to ensure training completion.
• Actively participate, coordinate and assist in employee recognition programs and events.
• Follow all company policies and procedures, including proper handling of confidential and private information.
• Perform any other duties as assigned.

Skills

Communication skills

Self-motivated

Team player

Attention to detail

Organized

Education

High school diploma or equivalent

Tools

Microsoft Office

Aspire software

Job description

Brogan Landscaping, Inc. is hiring a Branch Administrator for our West Chester, PA office. The role focuses on clerical support, inventory management, ordering materials, coordinating events, and delivering high-quality customer service. A positive attitude and teamwork are essential.

The ideal candidate has at least 1 year of administrative experience, strong Microsoft Office skills, ability to type 60+ WPM, and the discretion to handle confidential information; drug test may be required.