Branch Member Services & Teller Specialist — $500 Bonus

Granite State Credit Union; Concord (NH); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

$500 sign-on bonus at 90 days

Tuition Reimbursement

Paid Vacation

Sick/Personal Leave

Holidays

401k

Employee Wellness Program

Employee Appreciation Programs

Paid Volunteerism

Job summary

Granite State Credit Union is seeking a Branch Specialist (Member Service Representative) in Concord, NH. The role focuses on delivering excellent member service, processing teller transactions, and cross-selling GSCU products to deepen member relationships.

You will assist the team in reaching branch goals, handle loan applications and closings, and support after-hour events and community activities. Strong communication and multitasking skills are essential.

Qualifications

• Dependable team member with a focus on accuracy and reliability.
• Proven ability to identify sales opportunities and cross-sell products.
• Ability to actively listen to members and offer appropriate solutions.
• Willingness to support after-hours events and branch activities.

Responsibilities

• Process teller transactions including deposits, withdrawals, and loan payments.
• Cross-sell GSCU products and services to members.
• Identify member needs and deepen financial relationships.
• Assist branch in achieving goals and participate in team challenges.
• Process consumer and real estate loan applications and closings.
• Resolve member account questions and issues.
• Provide coverage to other branches and departments.
• Assist in after-hour call nights, events and networking.
• Perform other duties as assigned.

Skills

Dependability

Flexibility

Sales opportunities

Attention to detail

Interpersonal skills

Multitasking

Organizational skills

Microsoft Office

Tools

Microsoft Word

Microsoft Excel

Job description

Granite State Credit Union is seeking a Branch Specialist (Member Service Representative) in Concord, NH. The role focuses on delivering excellent member service, processing teller transactions, and cross-selling GSCU products to deepen member relationships.

You will assist the team in reaching branch goals, handle loan applications and closings, and support after-hour events and community activities. Strong communication and multitasking skills are essential.