Derry Branch Specialist

Granite State Credit Union; Derry (NH); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Sign-on bonus

Tuition reimbursement

Paid time off

Paid family leave

Employee wellness program

Paid volunteerism

Adoption reimbursement

Business casual dress code

Job summary

Granite State Credit Union in Derry, NH is seeking a Branch Specialist (Member Service Representative) to deliver friendly, accurate service and cross-sell products to members. You will handle teller duties, member service tasks, and assist in achieving branch goals.

The position offers a starting pay of $20.00 per hour, a $500 sign-on bonus at 90 days, tuition reimbursement, paid time off, and additional benefits. Location is the Derry, NH branch at 38 Birch Street.

Qualifications

• Dependability and flexibility to serve members across branches.
• Strong attention to detail and follow-through.
• Excellent interpersonal, telephone, and writing skills.

Responsibilities

• Handle teller transactions including deposits, withdrawals, and loan payments.
• Cross-sell Granite State Credit Union products and services to members.
• Identify member needs and deepen financial relationships.
• Help the team reach branch goals and participate in community events.
• Process loan applications and closings, and resolve account questions.

Skills

Dependability

Flexibility

Independently seek sales

Attention to detail

Interpersonal/communication

Positive attitude

Organization

Multitasking

MS Office

Tools

Microsoft Office

Job description

Job DetailsLevel: EntryJob Location: Derry - DERRY, NH 03038Position Type: Full TimeEducation Level: Not SpecifiedJob Shift: DayJob Category: BankingDREAM BIG.

We dream big. And our employees do too.

We think outside of the box when it comes to delivering outstanding service to our members, and providing a workplace environment where our employees can thrive, have fun…and make a difference.

We are searching for a Branch Specialist (Member Service Representative) who can deliver awesome to our members! Are YOU our newest team member?

Pay:

Starting at $20.00/hr (depending on banking experience)

Branch Specialist duties include...

• All aspects of Teller processing including deposits, withdrawals, member loan payments, and any other transactions.
• All aspects of Member Service including effectively cross selling all GSCU products and services to existing and potential members by identifying and acting upon sales opportunities.
• Identifying member needs and offering solutions that deepen the financial relationship with Granite State Credit Union.
• Assisting the team in reaching branch goals and increasing business in the branch. This includes participation in team challenges and competitions.
• Accepting consumer and real estate loan applications, preparing loan documents, and handling member loan closings.
• Researching and resolving member account questions and issues.
• Assisting in after hour call nights, community events, and networking.
• Provide coverage to other branches and departments.
• Other duties as assigned.

Skills Include:

• Dependability
• Flexibility
• The ability to work independently to seek sales opportunities
• Excellent attention to detail and follow through
• Excellent interpersonal, telephone, and writing skills
• Friendly, positive attitude
• Strong organizational skills and overall efficiency
• Ability to multitask in a fast paced, team environment, and to balance sales growth with operational expectations
• Proficiency in Microsoft Office Products such as Word & Excel

And let’s talk Benefits!

• $500 sign on bonus at 90 days (!!)
• Tuition Reimbursement
• Paid Vacation, Sick/Personal Leave, and Holidays.
• Paid Family Leave
• Employee Appreciation Programs
• Sales Incentive Program
• Employee Wellness Program
• Paid Volunteerism
• Adoption Reimbursement
• Business Casual Dress Code (Jeans? Yes!)

Our Branch Specialists are responsible for providing friendly, accurate, and overall awesome service to our membership while cross selling our products and services. Interested in learning more?

Our Derry Branch is located at 38 Birch Street Derry, NH 03038.

#LiveBoldNH