Branch Member Services Specialist

State Employees' Credit Union; Old Fort (ID); On-site; USD 30,000 - 42,000; Full time

Job summary

State Employees' Credit Union seeks a customer-focused teller to provide exemplary member service across all channels. The role involves opening new memberships, handling accounts, and performing cash-handling duties with accuracy.

The position requires strong communication skills, ability to work under pressure, and a commitment to confidentiality. Training may cover additional branch operations as needed.

Qualifications

• Must provide exemplary member service across all channels.
• Strong math and cash handling accuracy.
• Good communication and confidentiality in dealings with members.

Responsibilities

• Greet members and direct to the appropriate department.
• Open new memberships and accounts; process changes.
• Balance cash drawer, vault, ATM, and coin sorter; maintain daily records.
• Assist with drive-thru operations and cash deliveries.
• Answer phones, file paperwork, and perform clerical duties.

Skills

Customer service

Cash handling

Communication

Problem solving

Tools

Margo system

Image System

Coin sorter

Job description

State Employees' Credit Union seeks a customer-focused teller to provide exemplary member service across all channels. The role involves opening new memberships, handling accounts, and performing cash-handling duties with accuracy.

The position requires strong communication skills, ability to work under pressure, and a commitment to confidentiality. Training may cover additional branch operations as needed.