Branch Member Services & Sales Advocate

Aaa-the-Auto-Club-Grou; Morrow (GA); Presencial; USD 26.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Complimentary AAA membership

Travel discounts

Education assistance

Descripción de la vacante

The Auto Club Group in Morrow, GA seeks a Branch Customer Service Representative to greet members, promote services, and support sales while delivering excellent service in-person at the Mount Zion Road branch. You will handle inquiries, process payments, and assist colleagues during busy periods, contributing to branch goals and customer satisfaction.

Experience in a customer-focused role and strong communication skills are essential, with flexibility to work shifts, including weekends.

Formación

• Experience in customer-focused environment delivering timely solutions.
• Ability to take ownership, use good judgment and seek solutions.
• Comfortable using Microsoft Office and workplace technology.

Responsabilidades

• Greet, service, and support members by promoting membership and products.
• Generate leads, share travel and insurance specials, and conduct outbound calls.
• Respond to inquiries, help resolve complaints, and refer complex issues to senior staff.
• Process payments and balance cash drawer; assist team during peak periods.
• Provide office support and participate in branch goals.

Conocimientos

Customer service

Problem solving

Digital literacy

Multitasking

Communication

Teamwork

Attention to detail

Adaptability

Schedule flexibility

Educación

High School Diploma or equivalent

Herramientas

Microsoft Office

Descripción del empleo

The Auto Club Group in Morrow, GA seeks a Branch Customer Service Representative to greet members, promote services, and support sales while delivering excellent service in-person at the Mount Zion Road branch. You will handle inquiries, process payments, and assist colleagues during busy periods, contributing to branch goals and customer satisfaction.

Experience in a customer-focused role and strong communication skills are essential, with flexibility to work shifts, including weekends.