Branch Member Service Rep - Sign-On Bonus & Bilingual

Randolph Brooks Federal Credit Union; Garland (TX); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Sign-on bonus

Bilingual certification bonus

401(k) matching up to 10%

Medical, vision and dental benefits

Job summary

Randolph-Brooks Federal Credit Union in Garland, TX is hiring a full-time Branch Member Service Representative. The role focuses on delivering friendly, efficient service, handling teller tasks, and guiding members through account needs in person and via remote channels.

New hires receive a $250 first paycheck, $500 after 90 days, and $500 after six months. Bilingual Spanish/English certification adds $2.00 per hour.

Qualifications

• Requires high school diploma or GED.
• Six months of work experience in financial services, customer service or sales preferred.
• Excellent communication and interpersonal skills required.

Responsibilities

• Provide enthusiastic, professional service to members and prospective members.
• Process transactions across in-person, video, drive-thru, and phone channels.
• Maintain cash handling and negotiable instrument controls per policy.

Skills

Communication skills

Customer service

Problem solving

Sales awareness

Education

High School diploma or GED

Tools

PC proficiency

Job description

Randolph-Brooks Federal Credit Union in Garland, TX is hiring a full-time Branch Member Service Representative. The role focuses on delivering friendly, efficient service, handling teller tasks, and guiding members through account needs in person and via remote channels.

New hires receive a $250 first paycheck, $500 after 90 days, and $500 after six months. Bilingual Spanish/English certification adds $2.00 per hour.