Branch Manager- Woburn MA

M&T Bank; Woburn (MA); Vor Ort; USD 90.000 - 130.000; Vollzeit

Zusammenfassung

M&T Bank is seeking a Branch Manager to lead daily operations at a Massachusetts branch. You will oversee customer and employee experience, digital engagement, and all transactional activities while driving sales and responsible risk management.

The role requires strong leadership and a focus on service excellence within a regulated banking environment.

Aufgaben

• Responsible for overall success of the branch operating model including customer and employee experience, digital engagement, transactions/operations, servicing, and sales.
• Identify Retail and Business Banking customers' needs and leverage our sales process and tools/resources to provide personalized short and long-term solutions.
• Independently source and process Business Banking loan requests up to $250,000. Proactively bundle products and services as appropriate.
• Ensure compliance with all regulatory, operational, security, and control requirements. Maintain a strong risk and control environment that protects customer and bank assets. Monitor branch operations to ensure adherence to policies, procedures, and audit requirements.
• Foster accountability for operational excellence and sound risk management practices.

Jobbeschreibung

Overview:

Manages all activities of a branch. Responsible for the overall success of the branch operating model, including customer and employee experience, digital engagement, transactions/operations, servicing, sales and prudent risk management. Has personal production responsibility.

Primary Responsibilities :

• Responsible for overall success of the branch operating model including customer and employee experience, digital engagement, transactions/operations, servicing, and sales.
• Identify Retail and Business Banking customers' needs and leverage our sales process and tools/resources in order to provide them with personalized short and long-term solutions.
• Independently source and process Business Banking loan requests up to $250,000. Proactively bundle products and services as appropriate
• Ensure compliance with all regulatory, operational, security, and control requirements. Maintain a strong risk and control environment that protects customer and bank assets. Monitor branch operations to ensure adherence to policies, procedures, and audit requirements. Foster accountability for operational excellence and sound risk management practices
• Ensure employees are equipped to identify, esc ...