Branch Manager, Sales & Service | Leadership + Profit Sharing

Graybar; Wilmington (NC); Sur place; USD 81 000 - 99 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, Vision benefits

Life Insurance

401(k) with company match

Paid Vacation & Sick Days

Paid Holidays

Educational Reimbursement

Résumé du poste

Graybar in Wilmington, NC seeks a Branch Manager – Sales and Service to lead branch strategy, finances, and customer/supplier relationships. You will design programs to maximize sales, track performance, and supervise a team to meet company objectives.

The role emphasizes leadership, program development, and strong knowledge of wholesale distribution, with travel as needed and a competitive compensation package.

Qualifications

• Minimum 5 years experience required in sales, operations, service, management, or finance.
• 6+ years experience preferred: Leadership experience in sales, operations, service, management, or finance
• 4 year degree preferred
• Knowledge of wholesale distribution industry and competitors in assigned territories and of supply chain management principles
• Knowledge of the impact pricing decisions have on the profit and loss of the Company
• Oral and written communication skills
• Negotiation skills
• Problem solving and conflict resolution skills
• Ability to effectively supervise staff and achieve established branch, district, and Company results through others
• Ability to develop and maintain relationships with customers and suppliers to achieve short and long term goals of branch
• Ability to effectively train and instruct in either a group or individual setting
• Ability to effectively present Company services and quality standards to customers
• Ability to handle customer complaints and mediate customer disputes
• Ability to motivate and influence others
• Some travel required

Responsabilités

• Design and implement programs to maximize return on sales
• Initiate new and improve existing programs that support the branch in meeting or exceeding financial performance metrics
• Monitor competitive conditions in the territory, and recommend and implement changes as necessary
• Monitor customer service levels, and take action to improve service as needed
• Monitor inventory levels, and promote the sale of obsolete and overstocked material
• Oversee preparation of branch budget, and document actual performance via the Branch Steering Committee
• Facilitate resolution of sales, service, and operational issues that arise to ensure branch achieves established objectives
• Provide administrative approvals, maintain adequate Branch security, and maintain a safe working environment
• Manage a large number of employees, and delegate effectively through key positions
• Monitor activities to ensure compliance with government regulations and organizational policies and procedures, ensuring that all required branch activities are completed within established timeframes
• Develop and maintain business relationships with current and potential customers and suppliers

Connaissances

Leadership

Negotiation

Communication skills

Problem solving

Staff supervision

Customer relationships

Travel flexibility

Formation

4 year degree preferred

Description du poste

Graybar in Wilmington, NC seeks a Branch Manager – Sales and Service to lead branch strategy, finances, and customer/supplier relationships. You will design programs to maximize sales, track performance, and supervise a team to meet company objectives.

The role emphasizes leadership, program development, and strong knowledge of wholesale distribution, with travel as needed and a competitive compensation package.