Branch Manager - Retail Growth & Team Leadership

US11345-AIRGAS Airgas USA, LLC; Morristown (TN); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Bonus opportunities

Health, Dental, Vision, Life, AD&D, &

401(k) retirement plan with company  匹

Tuition assistance

Job summary

Airgas is hiring a Branch Manager in Morristown, TN to lead daily store operations, drive sales, and maintain safety and regulatory compliance. You will mentor staff, manage inventory levels, and collaborate with the outside sales team to grow the business.

The role requires prior management in a customer-facing, retail or industrial distribution setting, strong communication skills, and the ability to lift up to 75 lbs (125 lbs with assistance).

Qualifications

• Previous management experience in a customer facing environment.
• Background in supporting and leading teams within a retail or industrial distribution environment.
• Ability to lift up to 75 lbs and occasionally up to 125 lbs with the aid of material handling equipment.
• Proficient computer skills and an interest in learning new digital tools.
• The ability to navigate multiple priorities concurrently.
• Self-motivated with a focus on contributing to the overall team's success.
• Excellent verbal and written communication skills to effectively act as a bridge between staff and management.

Responsibilities

• Oversee daily store operations to achieve sales and margin goals.
• Promote sales, deliver excellent customer service, manage inventory levels, and control expenses.
• Foster facility and staff alignment to safety and regulatory standards, empowering team members in providing efficient service.
• Provide professional customer service for internal and external customers and call-in product, pricing, and technical inquiries.
• Support the outside sales team in nurturing existing client relationships and welcoming new business opportunities.
• Support the flow of accurate and timely daily processing of financial transactions, including cash reports, charge tickets, coding, costing, pricing, daily cash summaries, and bank deposits.
• Maintain the accuracy of back order, open order, and Purchase Order (PO) expedite reports.
• Cultivate and refine appropriate cylinder and hard goods inventory levels for the branch.
• Facilitate and lead training for inside sales associates on product knowledge, company policies, processes, procedures, and safety.
• Conduct periodic performance reviews for branch associates.
• Act as a bridge between employees and management, providing performance mentorship and guidance in collaboration with Human Resources and senior management.

Skills

Leadership

Retail/Industrial experience

Customer service

Safety/regulatory knowledge

Material handling awareness

Computer skills

Job description

Airgas is hiring a Branch Manager in Morristown, TN to lead daily store operations, drive sales, and maintain safety and regulatory compliance. You will mentor staff, manage inventory levels, and collaborate with the outside sales team to grow the business.

The role requires prior management in a customer-facing, retail or industrial distribution setting, strong communication skills, and the ability to lift up to 75 lbs (125 lbs with assistance).