Branch Manager — Lead Sales, Service & Growth

Banco Santander SA; Shrewsbury (York County); Sur place; USD 60 000 - 103 000; Plein temps

Résumé du poste

Banco Santander SA in Shrewsbury, PA is seeking a Branch Manager to oversee daily operations, ensure a superior customer experience, and achieve financial goals while guiding a capable team.

You will lead sales activities, deepen customer relationships, ensure compliance with banking regulations, and drive efficiency through data‑driven decisions. This role may require weekend or evening hours to support branch needs.

Qualifications

• High school diploma or GED required.
• Bachelor’s degree preferred in related field.
• 3+ years demonstrated success in Retail Bank sales management or related operations.
• Proven leadership and relationship-building skills.
• Ability to work in a fast-paced banking environment.

Responsabilités

• Oversee branch performance and daily operations to ensure excellent customer experience.
• Lead and coach a team, manage sales activities, and deepen customer relationships.
• Ensure compliance with banking regulations and risk management practices.
• Develop and implement sales strategies to grow revenue and market share.
• Drive employee engagement and optimize branch efficiency through data insights.
• Hire, train, and retain branch staff; manage scheduling and coverage.

Connaissances

Leadership

Customer service

Communication

Problem solving

Data-driven decisions

Team coaching

Sales leadership

Relationship building

Banking regulations

Digital tools & platforms

Formation

High school diploma

Bachelor’s degree preferred

Outils

Microsoft Office

Description du poste

Banco Santander SA in Shrewsbury, PA is seeking a Branch Manager to oversee daily operations, ensure a superior customer experience, and achieve financial goals while guiding a capable team.

You will lead sales activities, deepen customer relationships, ensure compliance with banking regulations, and drive efficiency through data‑driven decisions. This role may require weekend or evening hours to support branch needs.