Branch Manager: Lead Sales, Service & Community Growth

Poppy Bank; Clovis (CA); On-site; USD 95,000 - 130,000; Full time

Job summary

Poppy Bank is seeking a Branch Manager to oversee daily operations, staff and customer service at a full-service California branch. You will lead performance, sales, and compliance while maintaining security and safety in line with bank objectives.

The role requires managing staff, promoting deposits, and ensuring adherence to policies and regulations, with movement toward a successful in-branch sales culture.

Qualifications

• Minimum of 7 years in a branch environment.
• Minimum of 5 years branch management experience.
• Minimum of 3 years management of complex business and consumer accounts.
• Excellent interpersonal, verbal, and written communication skills.
• Leadership and experience in teamwork or team building and customer service.
• Experience in hiring, training, coaching and performance management of employees.
• Active involvement in local community organizations (e.g., Rotary, Chamber of Commerce).
• Notary Public preferred.

Responsibilities

• Hires and develops staff to ensure quality service.
• Meets with direct reports monthly to discuss team needs and goals.
• Ensure staff are trained in sales and service techniques.
• Promotes in-branch sales promotions to grow deposits.
• Monitor branch trends and communicate progress to staff and management.
• Ensure staff are informed of policy changes and trained accordingly.
• Address performance issues and terminate when necessary.
• Conduct annual performance and compensation reviews.

Skills

Sales leadership

Staff development

Customer service

Performance management

Communication

Teamwork

Hiring and training

Community involvement

Flexibility

Multitasking

Tools

Word

Excel

Outlook

Job description

Poppy Bank is seeking a Branch Manager to oversee daily operations, staff and customer service at a full-service California branch. You will lead performance, sales, and compliance while maintaining security and safety in line with bank objectives.

The role requires managing staff, promoting deposits, and ensuring adherence to policies and regulations, with movement toward a successful in-branch sales culture.