Branch Leader: Growth, Service & Operations

Poppy; Hayward, Northern (CA, KY); Hybrid; USD 90,000 - 150,000; Full time

Job summary

Poppy Bank is seeking a Branch Manager in California. You will oversee daily branch operations, lead staff, and drive sales while maintaining strict compliance with regulations. The role emphasizes customer service excellence and staff development, with travel as needed to support regional objectives.

The successful candidate will manage performance, train staff in sales techniques, and foster community relations to promote the bank’s goals and CRA initiatives.

Qualifications

• Minimum 7 years in a branch environment.
• Minimum 5 years branch management experience.
• Experience managing complex business and consumer accounts.
• Excellent interpersonal, verbal, and written communication skills.
• Proficient with MS Word, Excel and Outlook.

Responsibilities

• Direct branch operations and staff, ensuring service quality.
• Develop sales strategies and grow deposits and customers.
• Conduct regular coaching and performance reviews.
• Monitor branch performance and compliance with policies.
• Lead community relations and CRA activities.

Skills

Sales leadership

Staff development

Customer service

Communication

Team management

Problem solving

Multi-tasking

Decision making

Notary preferred

Tools

Word

Excel

Outlook

Job description

Poppy Bank is seeking a Branch Manager in California. You will oversee daily branch operations, lead staff, and drive sales while maintaining strict compliance with regulations. The role emphasizes customer service excellence and staff development, with travel as needed to support regional objectives.

The successful candidate will manage performance, train staff in sales techniques, and foster community relations to promote the bank’s goals and CRA initiatives.