Branch Leader: Growth, Service & Compliance

Poppy Bank; Sacramento (CA); On-site; USD 100,000 - 130,000; Full time

Job summary

Poppy Bank in Sacramento, CA seeks an experienced Branch Manager to oversee daily branch operations, sales, service quality, and security. You will lead staff, manage budgets, ensure compliance, and drive branch growth while maintaining exceptional customer service.

The role requires strong leadership, 7+ years in a branch environment and 5+ years in management, with a track record of team development and performance management. Travel within the region may be required.

Qualifications

• Minimum of 7 years in a branch environment.
• Minimum of 5 years branch management experience.
• Minimum of 3 years management of complex business and consumer accounts.
• Excellent interpersonal, verbal, and written communication skills.

Responsibilities

• Hires and develops quality staff ensuring proper skills and staffing levels to ensure the highest level of customer service.
• Regularly meets one-on-one with each direct report to determine team needs and career goals, documenting conversations for coaching.
• Promotes core deposit growth through creation and management of in-branch sales promotions.
• Monitors branch trends and informs leadership of potential issues.
• Ensures staff are trained in sales and service techniques and adheres to policy changes.

Skills

Sales leadership

Branch management

Staff development

Customer service

Communication skills

Time management

Notary preferred

Tools

Word

Excel

Outlook

Banking software

Job description

Poppy Bank in Sacramento, CA seeks an experienced Branch Manager to oversee daily branch operations, sales, service quality, and security. You will lead staff, manage budgets, ensure compliance, and drive branch growth while maintaining exceptional customer service.

The role requires strong leadership, 7+ years in a branch environment and 5+ years in management, with a track record of team development and performance management. Travel within the region may be required.