Branch Manager: Growth & Customer Experience

PNC Financial Services Group; Nashville (TN); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Education assistance

Paid holidays and vacation

Job summary

PNC Financial Services Group in Nashville is seeking a Branch Manager to lead a high-performing team and drive growth through outside business development, exceptional client service, and risk-aware operations. You will coach staff, manage daily branch activities, ensure regulatory compliance, and foster an inclusive culture that delivers a seamless omni-channel experience for customers.

This role requires strategic planning, strong relationship building, and a commitment to developing the best

Qualifications

• University degree required, typically a Bachelors.
• 3+ years of industry-relevant experience; managerial experience preferred.
• Notary Public eligibility may be required per state regulations.

Responsibilities

• Lead branch performance through planning, execution and growth activities.
• Drive outside business development, manage client relationships, and grow sales and market share.
• Coach and develop a high-performing team while ensuring risk controls and regulatory compliance.
• Ensure a seamless omni-channel customer experience and an inclusive workplace.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented

Education

Bachelors

Job description

PNC Financial Services Group in Nashville is seeking a Branch Manager to lead a high-performing team and drive growth through outside business development, exceptional client service, and risk-aware operations. You will coach staff, manage daily branch activities, ensure regulatory compliance, and foster an inclusive culture that delivers a seamless omni-channel experience for customers.

This role requires strategic planning, strong relationship building, and a commitment to developing the best