Branch Leader: Growth, Service & Team Excellence

PNC Financial Services Group; Phoenix (AZ); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical coverage

401(k) with company match

Paid holidays

Job summary

PNC Financial Services Group in Phoenix, AZ seeks a Branch Manager to lead daily branch operations, drive revenue and customer loyalty through consultative interactions, and foster an inclusive, high-performing team that delivers the best customer experience in an omni-channel environment.

You will recruit, onboard, coach and develop branch staff, ensure risk and regulatory compliance, and partner with local businesses and ecosystem collaborators to expand share-of-wallet while maintaining

Qualifications

• Typically 5+ years of related experience, including at least 2 years of supervisory experience.
• No Degree noted as the educational prerequisite; combination of education, certifications, and experience may be considered in lieu of a degree.
• Strong leadership, coaching and development skills to build a high performing branch team.

Responsibilities

• Lead planning and execution of branch priorities to drive revenue and customer loyalty.
• Manage risk and compliance within a complex banking environment.
• Coach and develop branch team to deliver a differentiated client experience.
• Drive sales targets through branded processes and ecosystem partnerships.
• Oversee talent onboarding, performance management and employee engagement.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented

Education

No Degree

Job description

PNC Financial Services Group in Phoenix, AZ seeks a Branch Manager to lead daily branch operations, drive revenue and customer loyalty through consultative interactions, and foster an inclusive, high-performing team that delivers the best customer experience in an omni-channel environment.

You will recruit, onboard, coach and develop branch staff, ensure risk and regulatory compliance, and partner with local businesses and ecosystem collaborators to expand share-of-wallet while maintaining