Branch Growth Leader: Customer Experience & Team Coach

PNC; Nashville (TN); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) plan

Paid time off

Parental leave

Stock purchase plan

Job summary

PNC is seeking a Branch Manager to lead the Gallatin Pike Madison, TN branch. You will drive growth, manage client relationships, and lead a high-performing team to deliver exceptional customer experiences and achieve sales goals.

You will oversee daily operations, community involvement, and collaboration with internal partners, while ensuring risk controls and compliance with policies. A degree and prior managerial experience are expected.

Qualifications

• University/college degree required.
• 3+ years of industry experience.
• 2+ years of managerial experience.
• Notary Public eligibility and background checks as required by regulations.

Responsibilities

• Lead and manage branch performance and growth initiatives.
• Drive relationship management with consumer and business clients to grow sales and market share.
• Coach and develop a high-performing branch team and partnerships.
• Execute contact management strategies and pipeline reviews with internal partners.
• Promote an inclusive culture and ensure regulatory compliance and risk controls.

Skills

People Management

Sales Management

Customer Experience

Risk Management

Communication

Education

Bachelor's degree

Job description

PNC is seeking a Branch Manager to lead the Gallatin Pike Madison, TN branch. You will drive growth, manage client relationships, and lead a high-performing team to deliver exceptional customer experiences and achieve sales goals.

You will oversee daily operations, community involvement, and collaboration with internal partners, while ensuring risk controls and compliance with policies. A degree and prior managerial experience are expected.