Branch Manager: Elevate Customer Experience & Growth

Usbank; Chicago (IL); On-site; USD 76,000 - 127,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and retirement plan

Paid vacation

Paid holidays

Job summary

U.S. Bank seeks a Branch Leader to drive customer experience and team performance from a U.S. Bank location in Chicago.

The role focuses on meeting branch goals, coaching staff, and ensuring compliance with banking regulations. You will collaborate with partners to offer tailored financial solutions and support community growth. The position requires a Bachelor's degree or equivalent experience and 4–5 years in sales, retail management or banking, with strong leadership and analytical skills to

Qualifications

• Bachelor’s degree or equivalent experience in sales, retail management or banking.
• Four to five years of experience in sales, retail management, or banking environment.
• Experience leading teams and ensuring regulatory compliance.

Responsibilities

• Lead and manage branch(es) to meet goals and ensure compliance with banking laws.
• Coach, develop, mentor and train team members; exercise independent judgment.
• Identify financial resources for customers and guide them to suitable products.
• Promote bank products and services and participate in local market/community efforts.

Skills

Adaptive Coaching

Conflict Resolution

Accountability

Influence

Critical Thinking

Priority Setting

Relationship Management

Business Insights

Education

Bachelor’s degree, or equivalent work experience

Job description

U.S. Bank seeks a Branch Leader to drive customer experience and team performance from a U.S. Bank location in Chicago.

The role focuses on meeting branch goals, coaching staff, and ensuring compliance with banking regulations. You will collaborate with partners to offer tailored financial solutions and support community growth. The position requires a Bachelor's degree or equivalent experience and 4–5 years in sales, retail management or banking, with strong leadership and analytical skills to