Branch Manager: Growth, Coaching & Customer Experience

U.S. Bank; Avalon (CA); On-site; USD 91,000 - 125,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

Parental leave

401(k) plan

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a branch leader to guide teams in delivering exceptional customer experiences while meeting business goals. You will mentor staff, ensure compliance with banking laws, and collaborate with partners across wealth, business banking, mortgage, and payments.

The role emphasizes training, digital adoption, and community engagement to expand market presence and deepen customer relationships.

Qualifications

• Bachelor's degree or equivalent work experience.
• Three to four years of experience in a sales, retail management, or banking environment.
• Knowledge of regulatory, policy and compliance issues is desirable.

Responsibilities

• Lead and manage branch(es) to meet goals and ensure compliant operations.
• Coach, develop, mentor and train team members.
• Drive customer experience and growth through relationships with partners and community.

Skills

Sales leadership

Banking experience

Leadership

Customer service

Regulatory knowledge

Education

Bachelor's degree or equivalent

Job description

U.S. Bank is seeking a branch leader to guide teams in delivering exceptional customer experiences while meeting business goals. You will mentor staff, ensure compliance with banking laws, and collaborate with partners across wealth, business banking, mortgage, and payments.

The role emphasizes training, digital adoption, and community engagement to expand market presence and deepen customer relationships.