Branch Manager: Drive Growth & Service Excellence

U.S. Bank; Joliet (IL); On-site; USD 92,000 - 112,000; Full time

Benefits offered by this job

Healthcare

401(k) plan

Paid vacation

Paid holidays

Adoption assistance

Job summary

U.S. Bank is seeking a Branch Manager who will lead and develop a team to deliver excellent customer service and achieve branch goals. You will coach staff, ensure regulatory compliance, and collaborate with partners to promote financial products and services in the local market.

The role requires prior banking or retail management experience, strong leadership, and a commitment to the community. It involves daily branch operations and a focus on customer satisfaction and sales performance.

Qualifications

• Bachelor’s degree, or equivalent work experience.
• Three to four years of experience working in a sales, retail management, or banking environment.

Responsibilities

• Lead and manage branch(es) to meet goals and ensure compliance with banking laws.
• Coach, develop, mentor and train team members.
• Identify financial resources for customers and guide them to appropriate products and services.
• Promote U.S. Bank products and services in the local market/community.

Skills

Adaptive Coaching

Conflict Resolution

Accountability

Influence

Critical Thinking

Priority Setting

Relationship Management

Business Insights

Education

Bachelor’s degree or equivalent work experience

Job description

U.S. Bank is seeking a Branch Manager who will lead and develop a team to deliver excellent customer service and achieve branch goals. You will coach staff, ensure regulatory compliance, and collaborate with partners to promote financial products and services in the local market.

The role requires prior banking or retail management experience, strong leadership, and a commitment to the community. It involves daily branch operations and a focus on customer satisfaction and sales performance.