Branch Leader: Customer Experience & Growth

U.S. Bank; Las Vegas (NV); On-site; USD 91,000 - 112,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

401(k) and employer‑funded retirement

Paid vacation and holidays

Parental leave

Adoption assistance

Job summary

U.S. Bank is seeking a Branch Manager in the United States to lead a team, drive sales, and deliver exceptional customer experiences in a retail banking setting.

You will coach staff, ensure compliance with laws and policies, and collaborate with partners to help customers reach financial goals while promoting U.S. Bank products and services. The role emphasizes leadership, accountability, and community engagement.

Qualifications

• Bachelor’s degree or equivalent work experience in retail banking or sales.
• Four to five years of experience in sales, retail management, or banking.
• Advanced product knowledge and regulatory/compliance awareness.

Responsibilities

• Lead and manage branch(es) to meet goals and ensure compliance with banking laws.
• Coach, develop, mentor and train team members using independent judgement.
• Provide direction to customers and collaborate with partners to meet financial goals.

Skills

Adaptive coaching

Conflict resolution

Accountability

Influence

Critical thinking

Priority setting

Relationship management

Business insights

Education

Bachelor’s degree or equivalent work experience

Job description

U.S. Bank is seeking a Branch Manager in the United States to lead a team, drive sales, and deliver exceptional customer experiences in a retail banking setting.

You will coach staff, ensure compliance with laws and policies, and collaborate with partners to help customers reach financial goals while promoting U.S. Bank products and services. The role emphasizes leadership, accountability, and community engagement.