Branch Manager: Customer Growth & Banking Leadership

PNC Financial Services Group, Inc.; Longwood (PA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health benefits

401(k) with matching contributions

Paid holidays and vacation

Job summary

PNC Financial Services Group, Inc. seeks a Business Center Branch Manager for the Longwood, PA location. You will lead and coach a branch team to deliver a differentiated customer experience in an omni-channel setting while driving revenue and managing risk.

The role emphasizes talent development, effective onboarding, and adherence to PNC policies. Strong leadership, sales, and customer engagement skills are essential for success in a rotating, in-office environment.

Qualifications

• 5+ years of related experience, and at least 2 years of supervisory experience.
• In lieu of a degree, a comparable combination of education, certification and experience may be considered.

Responsibilities

• Drive branch performance through planning and execution.
• Lead a branded sales process to achieve sales targets and customer loyalty.
• Develop and coach branch team to deliver exceptional service.
• Manage risk and regulatory compliance in a complex environment.
• Grow revenue through business and consumer banking and community partnerships.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Sales Management

Education

No Degree

Job description

PNC Financial Services Group, Inc. seeks a Business Center Branch Manager for the Longwood, PA location. You will lead and coach a branch team to deliver a differentiated customer experience in an omni-channel setting while driving revenue and managing risk.

The role emphasizes talent development, effective onboarding, and adherence to PNC policies. Strong leadership, sales, and customer engagement skills are essential for success in a rotating, in-office environment.