Branch Manager - Customer Experience & Growth Lead

US Bank; Menomonee Falls (WI); Vor Ort; USD 90.000 - 120.000; Vollzeit

Zusammenfassung

U.S. Bank in Wisconsin seeks an experienced Branch Leader to drive exceptional customer experiences, meet performance goals, and ensure regulatory compliance across branches. You will coach, mentor, and develop team members while promoting bank products and services in the local market, collaborating with partners in wealth, mortgage, and payments.

A strong leadership track record is required. National Mortgage licensing (NMLS) may apply; you’ll oversee risk and maintain standards to support

Qualifikationen

• Bachelor's degree or equivalent work experience.
• Four to five years of experience in sales, retail management, or banking environment.
• Advanced product/service knowledge and regulatory, policy and compliance awareness.
• Knowledge of retail product philosophy, policies, documentation and systems.

Aufgaben

• Lead and manage branches to meet goals and ensure regulatory compliance.
• Coach, develop, mentor, and train team members with independent judgement.
• Identify financial resources for customers and direct to suitable products and services.
• Promote U.S. Bank products and services in the local market and community.
• Collaborate with partners including wealth, business banking, mortgage, and payments services.

Kenntnisse

Adaptive Coaching

Conflict Resolution

Accountability

Influence

Critical Thinking

Priority Setting

Relationship Management

Business Insights

Ausbildung

Bachelor's degree or equivalent work experience

Jobbeschreibung

U.S. Bank in Wisconsin seeks an experienced Branch Leader to drive exceptional customer experiences, meet performance goals, and ensure regulatory compliance across branches. You will coach, mentor, and develop team members while promoting bank products and services in the local market, collaborating with partners in wealth, mortgage, and payments.

A strong leadership track record is required. National Mortgage licensing (NMLS) may apply; you’ll oversee risk and maintain standards to support