Branch Leader: Customer Growth & Experience

PNC; Milwaukee (WI); On-site; USD 70,000 - 117,000; Full time

Job summary

PNC in Milwaukee, WI seeks a Branch Manager to lead branch performance, drive revenue, and deliver an outstanding customer experience across an omni-channel environment. You will mentor a high-performing team and manage risk and compliance with a customer-first approach.

The role emphasizes sales leadership, community involvement, and talent development, with potential notary duties. A competitive compensation package includes salary plus incentives for retail banking leadership.

Qualifications

• 3+ years of related banking experience.
• Strong leadership and coaching skills.
• Notary Public in the applicable state or ability to obtain notary status.

Responsibilities

• Lead all aspects of branch performance and drive revenue growth.
• Deliver a differentiated customer experience in an omni-channel environment.
• Coach and develop branch team members to meet performance targets.
• Ensure risk management and regulatory compliance across branch operations.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented

Job description

PNC in Milwaukee, WI seeks a Branch Manager to lead branch performance, drive revenue, and deliver an outstanding customer experience across an omni-channel environment. You will mentor a high-performing team and manage risk and compliance with a customer-first approach.

The role emphasizes sales leadership, community involvement, and talent development, with potential notary duties. A competitive compensation package includes salary plus incentives for retail banking leadership.