Branch Manager, Credit Union – Lead People & Service

Alliance Credit Union; St. Louis (MO); On-site; USD 57,000 - 70,000; Full time

Benefits offered by this job

Competitive pay and yearly merit rises

Full benefits package including health

HRA & FSA

Employer paid life insurance & STD/LTD

401K with 8% employer match

11 paid Holidays

Generous PTO 15 days + 2 service days

EAP

Employee events

Job summary

Alliance Credit Union in St. Louis, MO is seeking a Branch Manager to lead the South St Louis branch. You will direct daily operations, supervise staff, and drive member service excellence while achieving sales goals.

The role emphasizes leadership, process improvement, and compliance within a collaborative team environment, with a focus on delivering an outstanding member experience and financial stability.

Qualifications

• Proven leadership in banking or financial services with staff coaching.
• Strong focus on member service and branch operations.
• Ability to meet sales and service targets while maintaining compliance.

Responsibilities

• Oversee daily branch operations including staff scheduling and workflow.
• Lead staff development, coaching, and performance evaluations.
• Promote credit union products and achieve sales goals; support marketing initiatives.
• Ensure member service excellence and handle escalated issues.

Skills

Staff leadership

Coaching

Customer service

Operational excellence

Budget management

Tools

General ledger

Job description

Alliance Credit Union in St. Louis, MO is seeking a Branch Manager to lead the South St Louis branch. You will direct daily operations, supervise staff, and drive member service excellence while achieving sales goals.

The role emphasizes leadership, process improvement, and compliance within a collaborative team environment, with a focus on delivering an outstanding member experience and financial stability.