Branch Banking Leader: Elevate Customer Experience

PNC Financial Services Group, Inc.; Missouri; On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical/prescription coverage (HSA)

Dental and vision options

Life insurance

Disability protection

401(k) with PNC match

Pension and stock purchase plans

Dependent care reimbursement

Adoption assistance

Educational assistance

Wellness program

Job summary

PNC Financial Services Group, Inc. in St. Louis, MO is seeking a Branch Manager to lead a high-performing team at the South Lindbergh Branch.

You will plan, execute, and drive branch performance while delivering an omni-channel, customer-centric banking experience. Responsibilities include coaching staff, building customer loyalty, managing risk and compliance, and growing revenue through business and consumer banking.

Qualifications

• Typically 5+ years of related experience, including supervisory responsibilities.
• Banking/financial services experience preferred.
• Proven ability to lead teams and drive branch results in a regulated environment.

Responsibilities

• Drive branch performance through planning and execution.
• Lead revenue growth and customer loyalty through consultative interactions.
• Create a differentiated omni-channel customer experience.
• Coach and develop branch team members for high performance.
• Ensure risk management and regulatory compliance across operations.
• Attract, onboard and retain top talent at the branch.

Skills

Branch Management

Customer Service

Sales Leadership

Relationship Building

Risk & Compliance

Team Development

Financial Acumen

Omni-channel Experience

Coaching

Communication

Strategic Planning

Education

No Degree

Job description

PNC Financial Services Group, Inc. in St. Louis, MO is seeking a Branch Manager to lead a high-performing team at the South Lindbergh Branch.

You will plan, execute, and drive branch performance while delivering an omni-channel, customer-centric banking experience. Responsibilities include coaching staff, building customer loyalty, managing risk and compliance, and growing revenue through business and consumer banking.