Assistant Branch Manager: Lead Team & Customer Success

Mercantil Commerce Bank; St. Louis (MO); Hybrid; USD 36,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Life insurance

Paid vacation

Paid personal time

Job summary

Commerce Bank seeks an Assistant Branch Manager in St. Louis to support the Branch Manager in daily operations, coaching team members, and driving customer satisfaction. You will oversee staff, ensure compliance, and promote security and profitability while delivering a high-quality banking experience.

The role requires a solid background in retail banking, strong leadership, and interpersonal skills, with a schedule Mon–Fri and some weekend hours. Competitive hourly pay and benefits offered.

Qualifications

• High School diploma required; Associate degree preferred.
• 3+ years leadership/supervisory experience required.
• 1+ year in financial services industry and bank operations knowledge preferred.

Responsibilities

• Manage day-to-day branch activities including operations and staff direction.
• Coach sales staff to improve customer interactions and outcomes.
• Meet sales goals and drive business development initiatives.

Skills

Leadership

Customer service

Sales tracking

Education

High School diploma

Associate degree

Tools

Microsoft Word

Excel

Outlook

Job description

Commerce Bank seeks an Assistant Branch Manager in St. Louis to support the Branch Manager in daily operations, coaching team members, and driving customer satisfaction. You will oversee staff, ensure compliance, and promote security and profitability while delivering a high-quality banking experience.

The role requires a solid background in retail banking, strong leadership, and interpersonal skills, with a schedule Mon–Fri and some weekend hours. Competitive hourly pay and benefits offered.