Branch Manager

Lonestar Forklift, Inc.; Round Rock (TX); On-site; USD 124,000 - 155,000; Full time

Benefits offered by this job

Medical benefits

Vision benefits

Dental benefits

Life Insurance

Short Term Disability

Long Term Disability

401K matching

Company vehicle

Job summary

Lonestar Forklift, Inc. is seeking an experienced Branch Manager for our Austin, Texas site. This on-site leadership role will oversee Parts, Service, Sales, Rentals and Training to maximize branch performance and customer satisfaction.

You will develop the annual budget, own the P&L, coach a multi-disciplinary team, monitor KPIs, and drive continuous improvement while maintaining a strong safety and service culture.

Qualifications

• Five+ years of management experience.
• Strong financial literacy with budget and KPI responsibility.
• Proven leadership in a multi-department operation.

Responsibilities

• Lead day-to-day branch operations across Parts, Service, Sales, Rentals, and Training.
• Develop and manage the branch budget and P&L.
• Hire, coach, and develop a high-performing team.
• Monitor KPI’s and take corrective actions.
• Promote customer-first culture and resolve escalations.
• Collaborate with regional managers to execute initiatives.

Skills

Leadership

Budget management

MS Office

ERP/CRM systems

Strategic thinking

Decision making

Communication

Time management

Driver's license

Job description

Lonestar Forklift is a customer-focused material handling equipment dealership with over 30 years of proven success and numerous branch locations across Texas. Lonestar Forklift offers new equipment, used equipment, rentals, service, parts, fleet management, and training for our customers, providing comprehensive and tailored solutions for unique business needs.

With a focus on learning and continuous improvement, we are proud to invest in our people and offer a progressive and entrepreneurial work culture where you can develop and advance your career while focusing on meaningful work. Lonestar Forklift is an integral entity of Leavitt Industrial Group.

The Opportunity

Lonestar Forklift is looking for an experienced Branch Manager to join our team in Austin, Texas. As the Branch Manager, you will oversee all business units operating at the branch to ensure optimal operational performance, customer satisfaction, and financial results.

Essential Duties & Responsibilities

As the Branch Manager, your key responsibilities will include:

• Lead the day-to-day operations of the branch, ensuring all departments function in alignment with company goals (i.e., Parts, Service, Sales, Rentals, Operator Training)
• Champion a strong performance culture, balancing safety, service, operational efficiency, and financial accountability
• Develop annual budget and business plan for the branch, own the branch’s P&L, and review and optimize revenue, margins, and expenses
• Hire, lead, and develop a high-performing, multi-disciplinary team
• Conduct regular coaching sessions and promote employee recognition, engagement, and accountability
• Monitor KPI’s across all departments, identify opportunities for improvement, and take corrective action where needed
• Promote a customer-first culture and resolve customer escalations promptly
• Analyze customer activity, identify service gaps, and develop engagement strategies with business unit leads
• Partner with regional managers and business unit leads to execute strategic initiatives and report on progress
• Foster a positive, respectful, and inclusive workplace that aligns with the company’s guiding values

Required Skills & Qualifications

The ideal candidate will possess the following skills, knowledge, and competencies:

• Proven leadership abilities and at least five years of prior management experience
• Strong financial literacy with experience managing budgets and KPI’s
• Strong proficiency with MS Office Suite (Word, Excel, Outlook), knowledge of ERP and CRM systems
• A strategic thinker with a visionary focus and a proactive attitude
• Self-motivated with a strong business acumen and sound decision-making skills
• Ability to thrive in a fast-paced and dynamic work environment
• Strong interpersonal skills and a customer-oriented mindset, including the ability to work with internal and external customers at all levels
• Excellent organizational and time management skills
• Valid driver’s license is required

Benefits & Perks

Lonestar Forklift is proud to offer competitive compensation and flexible benefits coverage for all eligible employees:

• Comprehensive medical, vision, and dental benefits for you and your dependents
• Life Insurance, Short Term Disability, and Long Term Disability
• Employee assistance programs
• 401K matching
• Company vehicle and fuel card
• Ongoing professional development opportunities

The base pay range for this role is: $124,000 to $155,000 per year, depending on experience, plus bonuses.

This is an onsite role based in Austin, Texas.

Lonestar Forklift would like to thank all applicants for their interest; however, only qualified applicants will be contacted by Talent Acquisition for an interview. We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, religion, sex, national origin, disability status, veteran status, age, sexual orientation, gender identity, or any other characteristic protected by law.

#LonestarForklift