Branch Manager

Alabama-Title-Loans,-Inc; Phenix City (AL); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Monthly bonus potential

Health, Dental and Vision

401k

Company Paid - Life and Disability

2 Weeks paid Vacation

6 paid Holidays

2 PTO

5 Sick days

Job summary

Alabama Title Loans, Inc. in Phenix City, AL seeks a Branch Manager to oversee the branch’s overall performance, including sales, collections, and team development.

You will lead a small team, drive daily execution, coach staff, and handle customer conversations about payments as needed, operating in a structured, metric-driven environment.

Qualifications

• Experience leading a team and achieving results.
• Ability to coach and develop staff.
• Strong communication with customers about payments.
• Structured, metric-driven mindset.

Responsibilities

• Lead a small team and drive daily execution.
• Coach and develop team members to improve performance.
• Hold coworkers to clear expectations and address performance directly.
• Handle customer conversations related to payments.
• Manage branch operations and scheduling.
• Take ownership of results and drive improvements.

Skills

Leadership

Accountability

Coaching

Customer service

Communication

Education

High School Diploma or equivalent

Job description

The Branch Manager is responsible for the overall performance of the branch, including sales, collections, and team development.

This role leads a small team, drives daily execution, and ensures results are consistently met. You will coach your team, hold coworkers accountable, and handle customer conversations related to payments when needed.

What This Role Requires

This role requires someone who is comfortable:

• Leading a team and being accountable for results
• Holding coworkers to clear expectations and addressing performance directly
• Having direct conversations with customers about payments
• Operating in a structured, metric-driven environment
• Managing multiple priorities in a fast-paced setting

Performance Expectations

Successful Branch Managers:

• Hold coworkers accountable and follow up consistently
• Coach and develop team members to improve performance
• Address issues quickly and directly
• Maintain structure and organization in daily operations
• Take full ownership of results and drive improvement
• Competitive hourly compensation + bonus potential
• Majority company paid Health, Dental and Vision
• 401k Program
• Company Paid - Life and Disability Insurance
• 2 Weeks paid Vacation, 6 paid Holidays, 2 PTO and 5 Sick days
• 40hr Work Week – Monday thru Saturday
• Branch hours: Mon - Fri 10am – 6pm, Sat 9am – 1pm
• Every Sunday Off
• $15.95 - $16.70/hr.
• Monthly bonus potential
• High School Diploma or equivalent
• Ability to work scheduled hours, including Saturdays
• Valid Driver’s License and reliable transportation
• Successful completion of pre-employment screening

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.