Branch Manager

Carolina Title Loans, Inc; Rock Hill (SC); On-site; USD 22,386 - 23,419; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

401k Program

Company Paid - Life and Disability Insurance

2 Weeks paid Vacation

6 paid Holidays

2 PTO

5 Sick days

Job summary

Carolina Title Loans, Inc is seeking a Branch Manager in Rock Hill, South Carolina, responsible for the overall performance of the branch. This role entails leading a team, ensuring sales and collections targets are met, and having direct customer conversations regarding payments.

The ideal candidate will hold their team accountable, coach for improvement, and thrive in a structured, fast-paced environment. Competitive pay, bonus potential, and benefits including health insurance and paid time off are offered.

Qualifications

• Must be able to lead a team and hold them accountable.
• Experience in a structured, metric-driven environment is required.
• Valid Driver’s License and reliable transportation are necessary.

Responsibilities

• Drive daily execution and ensure team performance.
• Coach and develop team members to improve performance.
• Manage multiple priorities in a fast-paced environment.

Skills

Team leadership

Accountability

Customer communication

Time management

Education

High School Diploma or equivalent

Job description

The Branch Manager is responsible for the overall performance of the branch, including sales, collections, and team development.

This role leads a small team, drives daily execution, and ensures results are consistently met. You will coach your team, hold coworkers accountable, and handle customer conversations related to payments when needed.

What This Role Requires

• Leading a team and being accountable for results
• Holding coworkers to clear expectations and addressing performance directly
• Having direct conversations with customers about payments
• Operating in a structured, metric-driven environment
• Managing multiple priorities in a fast-paced setting

Performance Expectations

• Hold coworkers accountable and follow up consistently
• Coach and develop team members to improve performance
• Address issues quickly and directly
• Maintain structure and organization in daily operations
• Take full ownership of results and drive improvement
• Competitive hourly compensation + bonus potential
• Majority company paid Health, Dental and Vision
• 401k Program
• Company Paid - Life and Disability Insurance
• 2 Weeks paid Vacation, 6 paid Holidays, 2 PTO and 5 Sick days
• 40hr Work Week – Monday thru Saturday
• Branch hours: Mon - Fri 10am – 6pm, Sat 9am – 1pm
• Every Sunday Off
• $16.25 - $17.00/hr.
• Monthly bonus potential
• High School Diploma or equivalent
• Ability to work scheduled hours, including Saturdays
• Valid Driver’s License and reliable transportation
• Successful completion of pre-employment screening

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.