Branch Manager

Tennessee-Title-Loans,-Inc; Bristol (TN); On-site; USD 47,858,000 - 50,007,000; Full time

Benefits offered by this job

Health/Dental/Vision

401k

Life & Disability Insurance

Paid Vacation

Paid Holidays

PTO & Sick Days

40-Hour Week

Sundays Off

Monthly Bonus

Job summary

Tennessee-Title-Loans, Inc. seeks a Branch Manager to drive the overall performance of the Bristol, TN branch. You will lead a small team, coach staff, and own results, including sales, collections and daily operations.

Responsibilities include direct conversations with customers about payments, maintaining a structured, metric-driven workplace, and prioritizing multiple tasks in a fast-paced setting. A competitive hourly rate with monthly bonus potential is offered.

Qualifications

• Must have a high school diploma or equivalent.
• Experience leading a team and achieving results.
• Comfortable discussing payments with customers.
• Ability to operate in a metrics-driven environment.
• Manage multiple priorities in a fast-paced setting.

Responsibilities

• Lead branch performance across sales, collections and team development.
• Coach and develop team members; hold coworkers accountable.
• Handle customer conversations related to payments as needed.
• Drive daily execution and ensure results are met.
• Maintain structure and organization in daily operations and processes.

Skills

Team Leadership

Accountability

Coaching

Customer conversations

Structured environment

Multitasking

Education

High school diploma

Job description

The Branch Manager is responsible for the overall performance of the branch, including sales, collections, and team development.

This role leads a small team, drives daily execution, and ensures results are consistently met. You will coach your team, hold coworkers accountable, and handle customer conversations related to payments when needed.

What This Role Requires

This role requires someone who is comfortable:

• Leading a team and being accountable for results
• Holding coworkers to clear expectations and addressing performance directly
• Having direct conversations with customers about payments
• Operating in a structured, metric-driven environment
• Managing multiple priorities in a fast-paced setting

Performance Expectations

Successful Branch Managers:

• Hold coworkers accountable and follow up consistently
• Coach and develop team members to improve performance
• Address issues quickly and directly
• Maintain structure and organization in daily operations
• Take full ownership of results and drive improvement
• Competitive hourly compensation + bonus potential
• Majority company paid Health, Dental and Vision
• 401k Program
• Company Paid - Life and Disability Insurance
• 2 Weeks paid Vacation, 6 paid Holidays, 2 PTO and 5 Sick days
• 40hr Work Week – Monday thru Saturday
• Branch hours: Mon - Fri 10am – 6pm, Sat 9am – 1pm
• Every Sunday Off
• $16.70 - $17.45/hour
• Monthly bonus potential
• High School Diploma or equivalent
• Ability to work scheduled hours, including Saturdays
• Valid Driver’s License and reliable transportation
• Successful completion of pre-employment screening

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.