Branch Manager

Tennessee Title Loans, Inc; Covington (VA); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Competitive hourly pay

Monthly bonus

Health, Dental, Vision

401k

Life and disability insurance

Paid vacation & holidays

40-hour work week

Sunday off

Job summary

Tennessee Title Loans, Inc in Covington, VA is seeking a Branch Manager to oversee the branch's overall performance, including sales, collections, and team development. You will lead a small team, drive daily execution, coach members, and manage customer conversations related to payments.

The role emphasizes accountability, structure, and a metric-driven environment, with a 40-hour work week, Sunday off, and opportunities for a monthly bonus.

Qualifications

• Leading a team and being accountable for results.
• Holding coworkers to clear expectations and addressing performance directly.
• Direct conversations with customers about payments.
• Structured, metric-driven environment.
• Managing multiple priorities in a fast-paced setting.

Responsibilities

• Lead branch performance including sales, collections, and team development.
• Coach team, hold coworkers accountable, and handle customer conversations about payments.
• Drive daily execution and ensure results are met.
• Maintain structure and organization in daily operations.
• Take ownership of results and drive improvement.

Skills

Team leadership

Performance management

Customer conversations

Structured, metric-driven env

Prioritization in fast-paced setting

Education

High School Diploma or equivalent

Job description

Branch Manager:

The Branch Manager is responsible for the overall performance of the branch , including sales, collections, and team development.

This role leads a small team, drives daily execution, and ensures results are consistently met. You will coach your team, hold coworkers accountable, and handle customer conversations related to payments when needed.

What This Role Requires

This role requires someone who is comfortable:

• Leading a team and being accountable for results
• Holding coworkers to clear expectations and addressing performance directly
• Having direct conversations with customers about payments
• Operating in a structured, metric-driven environment
• Managing multiple priorities in a fast-paced setting

Performance Expectations

Successful Branch Managers:

• Hold coworkers accountable and follow up consistently
• Coach and develop team members to improve performanceAddress issues quickly and directly
• Maintain structure and organization in daily operations
• Take full ownership of results and drive improvement

Compensation & Benefits

• Competitive hourly compensation + bonus potential
• Majority company paid Health, Dental and Vision
• 401k Program
• Company Paid - Life and Disability Insurance
• 2 Weeks paid Vacation, 6 paid Holidays, 2 PTO and 5 Sick days
• 40hr Work Week – Monday thru Saturday
• Branch hours: Mon - Fri 10am – 6pm, Sat 9am – 1pm
• Every Sunday Off
• $15.95 - $16.70/hr.
• Monthly bonus potential

Minimum Requirements

• High School Diploma or equivalent
• Ability to work scheduled hours, including Saturdays
• Valid Driver’s License and reliable transportation
• Successful completion of pre-employment screening

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.