Branch Leadership & Lending Coach

Aloha Pacific Federal Credit Union; Kailua (HI); On-site; USD 65,000 - 80,000; Full time

Job summary

Aloha Pacific Federal Credit Union in Kailua, HI seeks an Assistant Branch Manager to support profitability, administration and supervision of branch sales and operations.

You will train and coach staff in sales, service and lending, lead day-to-day operations, and prepare reports to measure performance against goals; you may assist the Branch Manager and participate in continuous process improvements.

Qualifications

• Bachelor's degree (BA/BS) and four years related experience or equivalent.
• One year loan underwriting experience.
• Knowledge of word processing and spreadsheet programs.
• Supervisory experience.

Responsibilities

• Assist Branch Manager in profitability, administration and supervision of branch sales and operations.
• Train, support, lead and coach staff in sales, service and lending processes to achieve branch goals.
• Generate reports to track performance against defined sales and service targets.
• Supervise day-to-day branch operations, coordinate work schedules and staff workloads.
• Provide back-up support to the Branch Manager and assist with complex situations and escalations.

Skills

Staff supervision

Sales leadership

Customer service

Training

Education

Bachelor's degree (BA/BS)

Job description

Aloha Pacific Federal Credit Union in Kailua, HI seeks an Assistant Branch Manager to support profitability, administration and supervision of branch sales and operations.

You will train and coach staff in sales, service and lending, lead day-to-day operations, and prepare reports to measure performance against goals; you may assist the Branch Manager and participate in continuous process improvements.