Branch Growth Leader — Service & Team Builder

First Hawaiian Inc.

Honolulu (HI)

On-site

USD 60,000 - 90,000

Full time

3 days ago
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Job summary

First Hawaiian Bank seeks an experienced Branch Manager to lead the Kaimuki Branch, driving business growth, managing operations, and delivering exceptional customer service to the community.

The role requires strategic leadership, team development, and strong financial oversight to maintain profitability and a trusted local banking experience. You will coach staff, ensure regulatory compliance, and collaborate with Retail and Mortgage teams to meet customer needs.

Qualifications

  • Leadership and people development skills to coach teams and set expectations.
  • Sales and business development experience to grow branch revenue.
  • Clear communication, both verbal and written.
  • Customer experience focus with regulatory awareness.
  • Financial management skills to monitor budgets and performance.
  • Proficiency with CRM and digital tools for service delivery.

Responsibilities

  • Drive business growth and ensure branch profitability while maintaining a customer-centric approach.
  • Lead a team of professionals, providing guidance and support to deliver an exceptional banking experience.
  • Develop strategic vision and leadership to uphold the branch's reputation.

Skills

Leadership
People development
Sales & Business Development
Communication
Customer experience
Financial management
CRM & Digital tools

Education

High School Diploma or GED
Bachelor's degree in business/finance or related field

Tools

CRM platforms

Job description

First Hawaiian Bank seeks an experienced Branch Manager to lead the Kaimuki Branch, driving business growth, managing operations, and delivering exceptional customer service to the community.

The role requires strategic leadership, team development, and strong financial oversight to maintain profitability and a trusted local banking experience. You will coach staff, ensure regulatory compliance, and collaborate with Retail and Mortgage teams to meet customer needs.

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