Branch Leader & Team Performance Coach

OneMain Financial; Bartlett (CA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health and wellbeing options (medical,

Dental

Vision

Life insurance

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain is seeking a Branch Manager in the United States to lead a customer-focused team and deliver exceptional service while achieving lending goals.

You will conduct engaging meetings, supervise training on operations, compliance, and collections, and coach teammates to apply knowledge effectively.

This role emphasizes leadership, regulatory adherence, and community outreach, with a path to district management through robust training programs and competitive benefits.

Qualifications

• High School Diploma/GED.
• Leadership experience with coaching and leading a team.
• Proven experience with meeting sales goals.
• Ability to obtain insurance licensing within 6 months of start date where required.

Responsibilities

• Build a customer focused environment, ensuring all lending options are presented and modeling excellence in service.
• Conduct engaging meetings that motivate and align the team with branch goals.
• Manage training on branch operations, compliance and collections, providing real time coaching to ensure team members effectively apply their knowledge.
• Oversee collection activities, consulting with customers on overdue accounts and developing mutually beneficial solutions.
• Attract and cultivate high quality, diverse talent to build a strong team that aligns with OneMain values and goals.
• Provide actionable feedback to support team members growth and promote a culture of continuous improvement.
• Inspire high performance while ensuring adherence to policies and regulations.
• Prioritize and resolve issues efficiently, utilizing strategic thinking to adapt to challenges.
• Work closely with peers and management, remaining open to feedback and continuously seek professional growth.

Skills

Leadership experience

Coaching

Meeting sales goals

Insurance licensing

Education

High School Diploma/GED

Job description

OneMain is seeking a Branch Manager in the United States to lead a customer-focused team and deliver exceptional service while achieving lending goals.

You will conduct engaging meetings, supervise training on operations, compliance, and collections, and coach teammates to apply knowledge effectively.

This role emphasizes leadership, regulatory adherence, and community outreach, with a path to district management through robust training programs and competitive benefits.