Branch Leader: Sales, Service & Team Growth

Minnesota League of Credit Unions; Coon Rapids (MN); Hybrid; USD 66,000 - 89,000; Full time

Job summary

TopLine Financial Credit Union in Bloomington is seeking a Branch Manager to lead retail sales and branch operations. You will coach staff, drive growth, and ensure high member satisfaction through effective leadership and process improvements.

You will oversee lending functions, implement pricing strategies, and maintain adherence to policies while traveling between branch offices as needed. The role requires a four-year degree and prior supervisory experience in a retail or lending setting.

Qualifications

• Four year degree in Finance, Business, or equivalent combination of education and experience essential.
• Minimum of five years’ experience, three of which in a supervisory capacity in a retail sales and/or lending environment essential.
• Strong knowledge of branch operations including operations and lending essential.
• Excellent verbal and written communication skills, good organizational skills, and the ability to prioritize essential.
• Detail oriented and excellent organizational project management skills essential.
• Ability to multi-task and work with numerous interruptions essential.
• Must have the ability to travel between credit union branch offices and other off-site locations as necessary.
• Ability to work effectively with people in a diverse environment that encompasses regular deadlines, where change is always possible, where flexibility and immediate decision making is required.

Responsibilities

• Lead and coach retail sales staff to promote a sales and service culture.
• Oversee branch operations and lending activities to meet organizational goals.
• Maintain high levels of member service and staff morale through communication and training.
• Ensure compliance with policies, procedures, and regulatory guidelines.

Skills

Supervisory experience

Communication skills

Multi-tasking

Organizational skills

Travel willingness

Customer service

Coaching/mentoring

Education

Bachelor's degree in Finance or Business

Job description

TopLine Financial Credit Union in Bloomington is seeking a Branch Manager to lead retail sales and branch operations. You will coach staff, drive growth, and ensure high member satisfaction through effective leadership and process improvements.

You will oversee lending functions, implement pricing strategies, and maintain adherence to policies while traveling between branch offices as needed. The role requires a four-year degree and prior supervisory experience in a retail or lending setting.