Branch Leader: Sales Growth & Team Coaching

Valley National Bank; Wayne (NJ); On-site; USD 80,000 - 120,000; Full time

Job summary

Valley National Bank in Wayne, NJ is seeking a Branch Manager to lead and grow all aspects of the branch's performance, including sales, profitability, customer experience, and operations. You will coach and develop the branch team, manage staffing, ensure high-quality client consultations, and drive market share through targeted sales strategies while aligning with Valley’s culture.

This role requires fostering a high-performing environment and addressing risks with market intelligence to

Responsibilities

• Accountable for leading and managing all aspects of branch performance, including sales growth, profitability, customer experience, operational integrity, and team coaching and development.
• Ensures exceptional service delivery to all clients within a consumer-oriented branch.
• Coach and develop branch team members to achieve sales targets, meet service goals, and strengthen individual capabilities.
• Observe sales engagements to ensure high quality customer consultations and effective lead management through Salesforce.
• Manage all staffing functions, including recruiting, interviewing, selecting, onboarding, performance evaluations, coaching, and addressing performance or conduct issues in accordance with company policy.
• Leads and encourages identification, escalation, and resolution of potential risks.
• Foster a positive and high-performing branch environment that promotes Valley's culture and drives strong associate engagement.
• Develop and leverage market intelligence, communicating strategic direction and product focus while building individualized sales strategies to increase market share and deepen customer relationships.

Job description

Valley National Bank in Wayne, NJ is seeking a Branch Manager to lead and grow all aspects of the branch's performance, including sales, profitability, customer experience, and operations. You will coach and develop the branch team, manage staffing, ensure high-quality client consultations, and drive market share through targeted sales strategies while aligning with Valley’s culture.

This role requires fostering a high-performing environment and addressing risks with market intelligence to