Branch Leader: Revenue Growth & Exceptional CX

PNC Financial Services Group, Inc.; Mountain Brook (AL); Hybrid; USD 65,000 - 95,000; Full time

Job summary

PNC Financial Services Group, Inc. is seeking a Branch Manager based in Birmingham, AL. This role leads branch performance, drives revenue growth, and delivers a differentiated customer experience through consultative interactions in an omni-channel environment.

You will coach a high-performing team, manage risk and compliance, and collaborate with ecosystem partners to expand share-of-wallet. The position emphasizes talent development, onboarding, and performance management, with a focus on

Qualifications

• 3+ years of related banking experience.
• Experience leading branch teams and driving revenue growth.
• Strong understanding of risk management and regulatory compliance.

Responsibilities

• Lead all aspects of branch performance and operations.
• Drive revenue and customer loyalty through consultative interactions.
• Create a differentiated customer experience in an omni-channel environment.
• Coach and develop branch staff to achieve sales targets and high service levels.

Skills

Branch leadership

Client counseling

People management

Sales targeting

Digital channel awareness

Education

Related banking experience

Job description

PNC Financial Services Group, Inc. is seeking a Branch Manager based in Birmingham, AL. This role leads branch performance, drives revenue growth, and delivers a differentiated customer experience through consultative interactions in an omni-channel environment.

You will coach a high-performing team, manage risk and compliance, and collaborate with ecosystem partners to expand share-of-wallet. The position emphasizes talent development, onboarding, and performance management, with a focus on