Branch Leader: Grow Revenue & Customer Experience

Fairygodboss; Midfield (AL); On-site; USD 85,000 - 120,000; Full time

Job summary

PNC is seeking a Branch Manager in Midfield, AL to lead daily branch operations, drive revenue growth, and deliver a differentiated customer experience across omni‑channel channels. The role emphasizes risk management, coaching a high‑performing team, and building community relationships to enhance financial well‑being.

The ideal candidate has 3+ years of related experience, strong leadership, and a focus on customer loyalty.

Qualifications

• Successful candidates must demonstrate knowledge, skills, and abilities for a role.
• Typically requires 3+ years of related experience.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience may be considered.

Responsibilities

• Lead all aspects of branch performance, drive revenue and customer loyalty.
• Utilize branded sales process to achieve targets and cross-sell to customers.
• Coach and develop branch team, onboard and retain talent.
• Ensure risk management and regulatory compliance at all times.
• Deliver a differentiated client experience across omni‑channel interactions.
• Drive the employee experience through onboarding, coaching, and development.
• Support inclusive workplace culture and adhere to policies.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented

Education

No Degree

Job description

PNC is seeking a Branch Manager in Midfield, AL to lead daily branch operations, drive revenue growth, and deliver a differentiated customer experience across omni‑channel channels. The role emphasizes risk management, coaching a high‑performing team, and building community relationships to enhance financial well‑being.

The ideal candidate has 3+ years of related experience, strong leadership, and a focus on customer loyalty.