Branch Leader: Drive Growth & Customer Experience

PNC; Tuskegee (AL); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical & dental benefits

401(k) retirement plan

Job summary

PNC is seeking a Branch Manager in Tuskegee, Alabama to lead the West Rosa Parks team in delivering excellent customer experiences and driving branch performance. This role requires building a high-performing staff, managing risk, and collaborating with ecosystem partners to grow revenue.

The position emphasizes an omni-channel approach, strong coaching, and adherence to regulatory guidelines, with focus on inclusive leadership and talent development.

Qualifications

• Experience in bank branch or financial services environment preferred.
• Strong leadership and coaching abilities.
• Knowledge of risk management and regulatory guidelines.

Responsibilities

• Lead all aspects of branch performance, driving revenue and customer loyalty.
• Hire, onboard, and develop a high-performing branch team.
• Ensure compliance with policies, procedures and risk controls.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented

Education

No Degree

Job description

PNC is seeking a Branch Manager in Tuskegee, Alabama to lead the West Rosa Parks team in delivering excellent customer experiences and driving branch performance. This role requires building a high-performing staff, managing risk, and collaborating with ecosystem partners to grow revenue.

The position emphasizes an omni-channel approach, strong coaching, and adherence to regulatory guidelines, with focus on inclusive leadership and talent development.