Branch Leader: Growth, CX & Team Leadership

Fairygodboss; Mountain Brook (AL); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical and prescription coverage

Dental and vision

Life insurance

Short and long-term disability

401(k) with company match

Educational assistance

Robust wellness program

Paid holidays and vacation

Job summary

PNC is seeking a Branch Manager in Birmingham, AL to lead all aspects of branch performance and motivate a high performing team. You will drive revenue through consultative interactions, deliver an omni-channel client experience, and ensure strong risk and compliance practices.

In this role, you will coach onboarding and development, guide talent selection, and cultivate a culture of inclusion and exceptional customer service within the Retail Banking organization.

Qualifications

• Requires knowledge of retail banking practices, risk and compliance.
• 3+ years of related experience in branch leadership.
• Strong customer-focused, communication and people management skills.

Responsibilities

• Lead all aspects of branch performance, drive revenue and customer loyalty.
• Coach team, onboarding, development and recruitment to build a high performing branch.
• Deliver a differentiated client experience across omni-channel interactions.
• Ensure regulatory compliance and effective risk management at the branch.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented

Education

No Degree

Job description

PNC is seeking a Branch Manager in Birmingham, AL to lead all aspects of branch performance and motivate a high performing team. You will drive revenue through consultative interactions, deliver an omni-channel client experience, and ensure strong risk and compliance practices.

In this role, you will coach onboarding and development, guide talent selection, and cultivate a culture of inclusion and exceptional customer service within the Retail Banking organization.